General FAQs

What are coffee concentrates?

Coffee concentrates are extra concentrated, espresso strength, cold brewed coffee that is highly convenient to use.

How to use the coffee concentrate sachets?

Pour 1 sachet into a cup with 150ml water or milk and give it a good stir. Can be enjoyed hot or cold.

Do I need hot water to dissolve the sachet?

Nope! No hot water is necessary. In fact, it'll taste even better cold! Just directly pour into cold water or cold milk to make your coffee.

How many sachets of coffee concentrates are there in a box?

There are 8 sachets of coffee concentrates in 1 box.

How to store the coffee concentrates?

Store the boxes in a cool, dry place.

Do we have ready stock?

Yes we do! Just place your order on our website and we'll have it delivered to you.


Where do you deliver to?

Currently, we only deliver to West Malaysia.

How do I place my order?

Add your favourite items to cart, check out, and you're good to go!

How long does it take for my order to arrive?

We process all orders within 1-2 working days (Mon-Fri), and it will take around 3-5 working days via NinjaVan or POS Laju to reach you.

How much is delivery?

West Malaysia: RM4.90

Free delivery for orders above RM150

Can I pick up my order?

At the moment, we do not do self pick ups, but we are currently working on it! We will let you know once we are able to do self pick ups at our partner locations!


Do you have any special rates for bulk purchases?

Yes we do! For special deals for bulk purchases be it for your party or even gifting for your friends, drop us an enquiry or email us at chat@wakethecrewcoffee.com.my to chat with us.

Do you have any corporate rates available?

We have corporate rates available specially for companies who want to pamper their staff and customers! Just drop us an enquiry or email us at chat@wakethecrewcoffee.com.my to find out more.


How can I make payment?

We accept Visa, Mastercard, AMEX, and Apple Pay.

Do you issue invoices?

We do! Just let us know and we will issue one for you.