Terms of Service

Terms of Service

We do not have a return policy, as our goods are perishable. 

However, if you have any questions or concerns about your specific item., please contact us at chat@wakethecrewcoffee.com. 

You can always contact us for any enquiries at chat@wakethecrewcoffee.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.